So tonight there was a bug causing the realms to crash. We found out what's wrong and we fixed it but it somehow messed up with our database and all alliances were gone.
We've tried to find a solution for hours and hours but there was always something that was still messed up. For example we were able to bring the alliances back but there was still some bugs involving the Marshals.
We were forced to rollback the server from our latest backup - 19th September 2020 | 03:32 AM Server time. This means that all progress and everything you've done after this time is now gone.
- We are sending everyone 60 Jadens and we're increasing the Double Vote with +3 more days as compensation.
- Everyone who had purchased Jadens from the donate shop after that time will receive a DP refund.
- All web stash items that were sent to your chars after rollback time will be refunded too.
- Everyone will also get:
- x100 Dancing Snake Loto
- x1 Expertise Coupon
- x1 Heaven's Secret Scroll
- x1 Moral Defender Badge
From now on, we are increasing the backups per day to insure MINIMUM rollbacks if this kind of problem ever happen again.
We are still trying to understand why this happened and we'll continue to work until we find out, so that we can ensure those kind of problems doesn't happen ever again.
We are very sorry for the inconvenience caused.